Experience

JOY (withjoy.com)  |  Senior Product Designer [Oct 2022 - Jul 2023]

  • Enhanced guest registry view of event website builder/planning tool for a seamless gift purchasing experience.

  • Validated methods of encouraging purchases by testing new features throughout the checkout flow.

  • Partnered with product to identify necessary improvements and remove friction in the guest purchasing journey.

MEDLY PHARMACY  |  Senior Product Designer [May 2021 - Aug 2022]

  • Served as lead product designer to support the build and launch of a B2C web application to assist patients in managing prescriptions and scheduling deliveries.

  • Created comprehensive user research plans to navigate features and product roadmaps based on patient concerns.

  • Conducted patient interviews to gather information about needs and expectations to tailor experiences.

  • Built relationships with iOS team to maintain correspondence between B2C web application and iOS application.

  • Contributed to the design system ensuring all components were utilizing consistently across all products.

CØNTACT SYSTEMS  |  Senior Product Designer [Sep 2019 - Jul 2020]

  • Launched an eCommerce platform of digital assets built with blockchain technology alongside a lean startup team.
  • Led comprehensive creative direction, branding, and UI/UX decisions for all products, including user research.
  • Created first design system for product offerings; ensuring consistent structures optimized efficiencies.
  • Evaluated optimal user flows for item discovery and bulk sales for owners of gaming items.

SYNACOR  |  Senior UX Designer [Sep 2016 - 2019]

  • Applied user-centered design methods to synthesize user requirements, business objectives, and technology capabilities into meaningful experiences for our client AT&T’s web portal/microsites that had over 45 million users.
  • Collaborated with product and engineering to produce solutions and adapt designs to emerging constraints.
  • Used performance metrics and user studies to help prioritize future iterations of UX and maximize visitor conversion.
  • Led a talented team of 2+ designers, ran critique sessions, and advised on how to better approach complex projects.

ALCHEMY50  |  Senior Designer [Oct 2014 - Sep 2016]

  • Collaborated with a multifaceted agency of designers, developers, and product specialists on strategic vision and implementation to create enhanced user experiences that also encompassed a strong brand presence for our clients.
  • Built designs across multiple platforms, including responsive websites, mobile/web applications, and financial software within data research, analytical tools, and asset management, among others.

OGILVY & MATHER  |  Freelance Art Director [Jul - Oct 2014]
INMOTION HOSTING  |  Graphic & Web Designer [Apr 2011 - Jul 2014]
FREELANCE (Part-Time)  |  UI/UX & Visual Designer [2011 - Present]

Core Strengths & Technologies

Strategic Vision  |  Concept Development  |  Client Management  |  Team Leadership  |  User Research  |  Usability Testing

Figma  |  Sketch  |  Zeplin  |  Photoshop  |  Illustrator  |  After Effects  |  Zeroheight  |  HTML  |  CSS

Education

CALIFORNIA STATE UNIVERSITY, Long Beach, CA  |  B.A. Studio Art [2009]
Emphasis: Graphic Design, Minor: Marketing